Exchanges, Returns and Refunds
We understand sometimes things don’t work out. You have 14 days from the date you receive your item/s to return or exchange your item. The return policy will only apply to items received within this time.
Kindly repackage the items and send to the following address:
1 Rowton Heath, Oakhill
Milton Keynes, MK5 6NA
Inform us at firstname.lastname@example.org about your return/exchange or if you have any questions or concerns.
For an exchange of size indicate the size you want instead. If the size is not available we will refund you the amount for the item.
If you wish to exchange your item for another model or colour, the item needs to be returned. Then place a new order for the new item.
Conditions for return or exchange
Once the returned items are received, the refund will be processed within 3 to 12 business days. Once the condition of the returned items has been inspected and approved for refund, we will notify you by email. The refund will be made using the same payment method used to purchase the item.